Here is a list of questions we are frequently asked, with some helpful answers.
Q: Can you help me move my business?
A: Yes, we do moves of all kinds. Be an office or some kind of facility, we can arrange a speedy removal.
Q: Can I arrange a same-day move?
A: Yes, but only if our schedule allows it. In other words, it is a subject of availability. Simply check our Prices & Availability and pick the most convenient time slot for your move.
Q: Can my removals service happen during the weekend?
A: This is subject to availability but it can be arranged, even during official holidays.
Q: Can you help me pack my things?
A: Yes, when you book your removals, you can arrange delivery of packing materials and assistance.
Q: I have some delicate items that I want to move, can you help me with that?
A: Yes, be it artwork or musical instruments, no worries. We've got the means and know-how to help you move even the most fragile of items.
Q: Is there anything that you wouldn't move?
A: We do not transport hazardous materials, live animals, perishable goods, and waste.
Q: Are you an insured service provider?
A: A: Yes, the removal specialists who will carry out your move have public liability insurance.
Q: Is the storage service secure and reliable?
A: Yes, your belongings will be taken to a secure storage facility with 24-hour surveillance.
Q: Can you help me with end of tenancy cleaning?
A: This is a service that we can arrange for you. Keep in mind that in order for this service to take place, the property has to be emptied of personal belongings.
Q: How can I get a discount or some kind of deal?
A: Check out all the perks that come with the Fantastic Club! Become a member to enjoy priority booking and discounts.
Q: What is this “video survey” that you are talking about?
A: It is important for us to understand the scope of your move. The amount of belongings and furniture, and all. That is why we can arrange a conference call so you can show us around your place and tell us exactly what shall be moved.